18008634785 - Is Comcast Scamming its Customers

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I am a Comcast client, and Comcast (800-863-4785) has contacted me, but they need information from me for identification purposes. Every Friday they call, but I don’t answer since I don’t think they’re a decent company.

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Best Answer
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I received a call today from (800) 863-4785, and they attempted to obtain my credit card information. I’m sure it’s not Comcast, but rather a scammer using the same phone number.

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My manager, who I spoke to about this since I work for Comcast Xfinity, assured me that we will never call or request personal information over the phone.
Don’t return these calls. Hang up if you get a call like this. Do not make the call if you hear a message similar to this.

Great Answer
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Although I have banned this number, they continue to ring me from another one. I Complaint Comcast via email, but they informed me that they never call their customers. They deny it, but they are deceiving us. The owner of this phone number (18008634785) needs to be apprehended and reported to GOVT.

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Comcast’s official number is +1 (800) 863-4785, although there is no mention of it on their website, at least not that I could find. They responded that they are utilising different regional numbers when I called them as well.

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I work for comcast I can let you know for sure that this is a good number as we have to offer it to our cx every time and yes we do need some personal info base on the reason we are calling ether to update some info or to make a new account

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